Customer service
Privacy Policy
Política de privacidade
Privacy Policy
Trivglass is committed to protecting the privacy and personal data of its website users. This Privacy Policy explains how we collect, use and protect your personal information in accordance with applicable legislation, including the General Data Protection Regulation (Regulation (EU) 2016/679) and other Portuguese legislation.
1. entity responsible for processing personal data
The entity responsible for processing personal data is:
Trivglass, Lda
Address: Rua doa Mourões 635, São Félix da Marinha, Portugal
Telephone: +351 227 440 389
Email: geral@trivglass.com
2. Data collected
When you use our website, we may collect the following categories of personal data:
Personally identifiable information: name, email address, telephone number and address.
Browsing and usage data: IP address, cookies, geolocation data, device used, among others.
Data provided voluntarily: contact forms, requests for information, sending CVs.
3. Purpose of data processing
The personal data collected has the following purposes:
Managing contacts and requests for information: Processing and responding to requests for information submitted to us via the website.
Marketing and communications: Sending newsletters, commercial information, and other communications related to our products and services, subject to prior consent.
Improving the user experience: Improving the performance and functionality of our website by analyzing user behavior and personalizing the experience.
4. Legal Basis for Data Processing
Trivglass only processes your personal data on the basis of appropriate legal grounds, such as:
Performance of a contract or pre-contractual steps.
Compliance with a legal obligation.
Consent of the data subject, where applicable (e.g. for sending commercial communications).
Trivglass' legitimate interest in improving its services, provided that such interest does not prejudice the rights and freedoms of users.
5. Sharing of Personal Data
Trivglass undertakes not to share your personal data with third parties, except:
When necessary for the provision of services (e.g. IT providers, email marketing services).
When required by law or regulatory authorities.
Data may be transferred outside the European Economic Area (EEA), provided that adequate protection measures are guaranteed in accordance with the GDPR.
6. Data Retention Period
Trivglass keeps your personal data only for the period necessary to fulfill the purposes for which it was collected, or to comply with our legal obligations.
Data for marketing purposes: until withdrawal of consent or, failing that, up to 5 years.
Data for the performance of contracts: for the duration of the contract and up to 10 years after the end of the contract, for tax reasons.
Under the terms of the applicable legislation, the user has the right to:
If you are not satisfied with the way we process your data, you have the right to lodge a complaint with the National Data Protection Commission (CNPD).
Trivglass is committed to protecting the privacy and personal data of its website users. This Privacy Policy explains how we collect, use and protect your personal information in accordance with applicable legislation, including the General Data Protection Regulation (Regulation (EU) 2016/679) and other Portuguese legislation.
1. entity responsible for processing personal data
The entity responsible for processing personal data is:
Trivglass, Lda
Address: Rua doa Mourões 635, São Félix da Marinha, Portugal
Telephone: +351 227 440 389
Email: geral@trivglass.com
2. Data collected
When you use our website, we may collect the following categories of personal data:
Personally identifiable information: name, email address, telephone number and address.
Browsing and usage data: IP address, cookies, geolocation data, device used, among others.
Data provided voluntarily: contact forms, requests for information, sending CVs.
3. Purpose of data processing
The personal data collected has the following purposes:
Managing contacts and requests for information: Processing and responding to requests for information submitted to us via the website.
Marketing and communications: Sending newsletters, commercial information, and other communications related to our products and services, subject to prior consent.
Improving the user experience: Improving the performance and functionality of our website by analyzing user behavior and personalizing the experience.
4. Legal Basis for Data Processing
Trivglass only processes your personal data on the basis of appropriate legal grounds, such as:
Performance of a contract or pre-contractual steps.
Compliance with a legal obligation.
Consent of the data subject, where applicable (e.g. for sending commercial communications).
Trivglass' legitimate interest in improving its services, provided that such interest does not prejudice the rights and freedoms of users.
5. Sharing of Personal Data
Trivglass undertakes not to share your personal data with third parties, except:
When necessary for the provision of services (e.g. IT providers, email marketing services).
When required by law or regulatory authorities.
Data may be transferred outside the European Economic Area (EEA), provided that adequate protection measures are guaranteed in accordance with the GDPR.
6. Data Retention Period
Trivglass keeps your personal data only for the period necessary to fulfill the purposes for which it was collected, or to comply with our legal obligations.
Data for marketing purposes: until withdrawal of consent or, failing that, up to 5 years.
Data for the performance of contracts: for the duration of the contract and up to 10 years after the end of the contract, for tax reasons.
Under the terms of the applicable legislation, the user has the right to:
- Access their personal data.
- Rectify incorrect or incomplete data.
- Delete your personal data, where applicable.
- Object to the processing of your personal data for direct marketing purposes.
- Limit the processing of your data, in certain circumstances.
- Request data portability, where applicable.
- To exercise any of these rights, please contact us at geral@trivglass.com.
If you are not satisfied with the way we process your data, you have the right to lodge a complaint with the National Data Protection Commission (CNPD).